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Records retrieval

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Clients may request files or boxes via this website, email, telephone or fax.

The GRR uses secure, unmarked vehicles driven by our own uniformed drivers to deliver requested items to clients.

Request files or boxes online

The GRR has five service levels (priorities) for delivery of records: standard, high, urgent, after hours and regional. We also provide fax and scan-on-demand services.

For information on our charges, please contact the Manager on (02) 9673 1788 or e-mail GRRadmin@records.nsw.gov.au

Workorder

When you request the return of your records you will receive a copy of the workorder along with the items you requested from the GRR.

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