State Records NSW

The New South Wales Government's Archives and Records Management Authority

Create and Capture - Guidelines on better recordkeeping
Section 1 - Introduction

1.5 What does it mean to ‘capture’ a record?
‘Capturing’ is the process of incorporating a record within an organisational records system and is a vital part of their management.

To function as good evidence over time, records should be managed in official records systems. Such systems maintain and demonstrate the connection between a record and the business it documents. Examples of official records systems include paper-based filing systems, electronic records management systems and business systems that manage records. Capturing records involves registering paper documents and attaching them to appropriate files, registering electronic documents and linking them to virtual files and using business systems to record transactions.

Records capture helps to ensure that records are:

  • Accessible to all who require them, subject to any restrictions that may apply
  • Controlled and managed in accordance with policy and procedures

  • Secured against tampering, unauthorised access or unlawful deletion, and

  • Disposed of promptly in accordance with legal authority.

Where possible, records capture should be a routine part of doing business and integrated into standard business processes. The failure to capture records in official systems leads to personal stores of records that often remain uncontrolled, unmanaged and inaccessible to others who may need them.

Link to full citation details