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Create and Capture - Guidelines on better
recordkeeping
Section 3 - Strategies for promoting record creation and capture
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3.4 Integrate records management with
other business strategies |
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| It can be useful to use the momentum
of, or organisational support for, particular business strategies
to promote record creation and capture. A number of these business
strategies exist in all public offices’ operating environments. The
following provides examples of just a few of these initiatives. |
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Governance |
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Public offices operate in a strict accountability environment. Records
are a key ingredient in ensuring that your organisation can demonstrate
compliance with accountability requirements applicable to it. For
example, if your organisation has been subject to a performance audit
which has identified a range of accountability failures, you should
be able to identify some areas where better recordkeeping can be used
to improve accountability. Governance initiatives can be used as a
lever or driver to communicate the requirements for records creation
and capture to key stakeholders. |
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eGovernment |
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To meet government objectives and targets for eGovernment, including
electronic service delivery, new business systems and processes are
being developed. This development environment provides an opportunity
to promote the need for records creation and capture to be built into
these systems and processes. |
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Knowledge management |
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Many organisations are seeking to incorporate knowledge management
into their business operations. Effective knowledge management is
reliant on a strong organisational recordkeeping framework. If your
organisation is seeking to implement knowledge management, it would
be beneficial to highlight the relationship between knowledge management
and records management to staff and managers of the organisation.
Significant amounts of organisational knowledge reside in records.
If records are not created and captured, significant knowledge will
either not exist or will not be accessible. Therefore the adoption
of knowledge management can be another useful trigger to publicise
the need to create and capture records. |
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