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Step H - Post implementation review

Gather information about the performance of the records system as an integral and ongoing process. This may be undertaken by interviewing members of management and key employees, using the questionnaires, observing the system in operation, examining procedure manuals, training materials and other documentation, and carrying out random checks on the quality of records and control measures. Review and assess the performance of the system, initiate and monitor corrective action and establish a regime of continuous monitoring and regular evaluation. [AS ISO 15489.1, Clause 8.4]