For more information (Guideline 24)

Australian Government, Department of Finance and Deregulation, Australian Government Information Management Office Interacting with Government: Australians’ use and satisfaction with e-government services, Canberra, 2008, viewed 02 February 2009, < http://www.finance.gov.au/publications/interacting-with-government/index.html>
Bailey, S. Managing the crowd: rethinking records management for the web 2.0 world, London, Facet Publishing, 2008
Government Chief Information Office, IAMS user guide, NSW, 2008, viewed 02 February 2009 < http://www.gcio.nsw.gov.au/ict-key-strategies/information-management-1/IAMS_Guide.pdf/view>
Joint Information Systems Committee, The preservation of web resources handbook, United Kingdom, 2008, viewed 02 February 2009 < http://jiscpowr.jiscinvolve.org/files/2008/11/powrhandbookv1.pdf>
Queensland Natural Resources and Water, Use of web-based collaborative tools, Queensland, 2008, viewed 02 February 2009 < http://www.nrw.qld.gov.au/about/policy/details.php?number=IMP/2005/1976>
Queensland State Archives, Public Records Brief – Collaborative workspaces and recordkeeping, Queensland 2008 < http://www.archives.qld.gov.au/publications/PublicRecordsBriefs/collaborative_workspaces.pdf>
Smith, D.M Key Issues for Web 2.0 and Beyond, 1H08, Gartner Research Paper I.D Number G00154877, publication date 25 January 2008
State Records Authority of New South Wales Standard on digital recordkeeping, Sydney, 2008, viewed 02 February 2009 < http://www.records.nsw.gov.au/recordkeeping/standard_on_digital_recordkeep_15539.asp>
State Records Authority of New South Wales, Guideline 20 Keeping web records, Sydney, 2008, viewed 02 February 2009 < http://www.records.nsw.gov.au/recordkeeping/guideline_20_keeping_web_recor_14810.aspon websites>
State Services Commission, New Zealand Government, Government web standards New Zealand, 2008, viewed 02 February 2009 <http://webstandards.govt.nz/index.php/About_this_wiki>
Van Harmelen, M. Briefing paper on Web 2.0 Technologies for Content Sharing: Web 2.0, an introduction, Manchester, 2008, viewed 02 February 2009, < http://franklin-consulting.co.uk/LinkedDocuments/Introduction%20to%20Web%202.doc>

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For more information (Guideline 24)