Copy service
Multi-index ordering | From the Indexes Online | Other
Our Fees and Guarantees page lists all the copying charges, including the Administration Fee and Postage.
All photocopies are in black and white.
Digital copying services in the reading room
Digital copies can be made from microfilm and original records.
Go to the Planning your visit page for further information
See Archives in Brief 92 - Guidelines for the use of digital cameras and scanners in the reading room
New pricing structure for digital copying of original records
State Records introduced a flat fee of $25.00 for scans from original (uncopied State archives) as of 1 April 2011. Clients are, of course, welcome to use their own digital cameras in the reading rooms.
Multi-index ordering
KeyName Search is a powerful search tool to help you find individuals across many of our Indexes Online. You can perform multi-name searches and order from multiple indexes.
How to order
1. Select an Index from your KeyName Search results. Tick an entry to place it in your Shopping Cart. Select another Index from your Search Results. Tick again - order up to 10 items from across many indexes in the one order.
Watch the items in your Shopping Cart as you go!
2. Proceed to Checkout. Double-check your entries (even remove entries if you have changed your mind) and enter your details.
3. Select a Payment Option. We accept Visa and MasterCard 
or you can pay by cheque/money order.
4. Wait for your order to arrive in the post (within 20 working days of receiving payment).
If you can order items from an Index you will see the tickbox option next to the entries. Where a copy service is not available you will simply see the entries.
Copy quality
Every effort will be made to produce the clearest copy possible with State Records' specialised equipment. Unfortunately due to the condition of some original documents or the difficulty in deciphering handwriting, COPIES ARE NOT ALWAYS EASILY LEGIBLE.
From the Indexes Online
Individual photocopy services are also available from many of our Indexes Online. The copy order process is the same as above except you will only have one the Index which lists search results.
Other Copy Services
Copy Order Forms
Some indexes do not have a copy order service. Sometimes the files are very large in size and in these cases copies can only be ordered in the reading room after viewing the records.
A proportion of State archives are fragile and we may need to withhold access to the original archive to protect it while it receives attention from our Conservation staff. Items will be checked as they are requested. If an item requires conservation treatment there will be a delay in the archive being copied. Conservation treatments can take up to six months to be completed.
