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Copy service

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You can purchase copies of the State archives from many of our Indexes Online. If you find your ancestor or a name of interest in one of these indexes simply look to see if there is a 'tick to order' box available. We also have other copy services for records not listed in the Indexes Online.

Copy Services | Fees and guarantees | Copies from the Indexes Online

A proportion of State archives are fragile and for this reason we may withhold access to the original archive until it has received attention from our Conservation staff. Archives will be checked on a case by case basis as they are requested either in the Reading Room or for a copy order. If an archive requires conservation treatment there will be a delay in the archive being issued and/or copied. Conservation treatments can take up to six months to be completed.

Copy Services

Fees and guarantees

Most photocopy services begin at $25.00 which includes the first entry, the cost of administrative fee and postage/handling. Additional entries vary from $1.50 to $5.00.

We despatch the copies within 20 working days of receiving payment.

Urgent orders are completed within 5 working days and a 25% surcharge applies.

Payment

We accept Visa and Mastercard. You can also pay by cheque or money order if you are posting your order.

Overseas orders - an extra $3.65 postage/handling fee is charged. We accept payment in Australian dollars only. You can use Visa, MasterCard or pay by bank cheque. Please note: we do not accept overseas personal cheques.

State Records cannot accept responsibility for photographic orders lost in the postal system

Copies from the Indexes Online

Photocopy services with secure online payments are available from several of our Indexes Online. If you find an entry in an index and a photocopy service is available you will see a 'Tick Box' order option on the search results page. Simply 'tick' your selections, click the 'Submit Order' button at the bottom of the page and follow the instructions. Photocopies are in black and white.

You have the option to pay online via the Westpac Secure Payment System or print out your order and mail/fax it back to us along with your payment.

Tip: Make sure you read all the information provided when placing your order

You can order up to ten items from the one index. To do this, follow the instructions on the search page. 

Note: Some indexes do not have a copy order service. This may be because the records are fragile and are at further risk of damage if photocopied. Sometimes the files are very large in size and in these cases copies can only be ordered in the reading room after viewing the records.

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