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Guarantee of service

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State Records is committed to providing a quality service to all its clients. Archives in Brief 18 describes our guarantee of serivce for:

  • the reading room
  • enquiries
  • copying
  • extension activities
  • publications, and
  • the website.

We appreciate any feedback about our services. We have 'suggestion boxes' in both the Sydney and Western Sydney Records Centres for your convenience and our staff are always happy to discuss ideas or concerns you may have about our services. You are also most welcome to write or email us at about any aspect of our services.