Changes to opening hours for our Reading Room at the Western Sydney Records Centre over the holiday period are as follows:
Friday 25 December 2020 to Monday 4 January 2021
Tuesday 5 January 2021 to Friday 8 January 2021
(note the change of closing time)
Saturday 9 January 2021
Normal opening hours will resume Tuesday 12 January 2021. Please remember the reading room is closed on Mondays.
To help protect the health and wellbeing of all visitors and staff and to minimise the spread of COVID-19 (coronavirus), the Reading Room is open by appointment only.
The Government Records Repository (GRR)
The GRR will be operating at reduced hours during the Christmas and New Year close-down period of 25 December 2020 to 8 January 2020.
Our standard operating hours during this period will be from 8am to 4pm on working days, excluding weekends and public holidays. The GRR will be closed on 25 & 28 December 2020 and 1 January 2021.
The GRR will provide one delivery per day during the close-down period. The standard retrieval service for requests received will be next day delivery, providing request is received by 4pm the previous working day. All requests for retrieval outside these times will be charged at our urgent or after hours rates.
Normal operating hours of 7am to 6pm will resume on 11 January 2021.
Archives retrieval will not be operating from Friday 25 December December 2020 to Friday 1 January 2021.
- Monday 4 January to Friday 8 January 2021. Hours 8am to 4pm
During this period Archives Retrieval will only be operating one delivery per day. Our Standard retrieval service for this period will be a next day service. If you request a file or box by 4pm you will receive it the following working day. You should expect your files in the late morning or early afternoon.
Regular operating hours resume
- Monday 11 January 2021
The Agency Services team will be uavailable from Friday 25 December 2020to Friday 8 January 2021. If you have any enquiries, please email us at firstname.lastname@example.org. We will reply on, or soon after, Monday 11 January 2021.
Recordkeeping Standards and Advice
The Recordkeeping Standards and Advice team will be unavailable from Friday 25 December 2020 to Friday 8 January 2021. If you have any enquiries, please email us at email@example.com. We will reply on, or soon after, Monday 11 January 2021.