Recordkeeping A-Z

This general retention and disposal authority applies to records relating to the provision of shared corporate services to external clients created and maintained by NSW public offices from 1996...

Microsoft SharePoint 2010 is a software product with a range of uses, including website development, content management and collaboration. SharePoint is not a recordkeeping system. This...

This case study describes the Family and Community Services' OneTRIM Program implemented as part of the OneFACS strategy to improve records management compliance and provide a single, up to date,...

We are often asked questions about recordkeeping and social media.

Recently we provided advice for the public health sector on the use of social media applications to provide patient care. Doctors are using social media in addition to pagers and telephones to...

This guideline is designed to assist public offices implement the requirements in the Standard on the physical storage of State records.It suggests practical methods to...

This authority provides for the authorised disposal of State records which have been used as the input or source records for successful migration operations. It replaces the General...

This authority covers records created and maintained by organisations responsible for the management of sporting and recreational venues and facilities.

This standard sets out three principles for effective records and information management. It has been designed to support digital recordkeeping as the NSW Government transitions to digital...

This standard sets out three principles for effective records and information management. It has been designed to support digital recordkeeping as the NSW Government transitions to digital...

The storage of records is a key element in the records management program of all public offices. The principles of this standard require NSW public offices to make decisions and take action...

In accordance with the provisions of the State Records Act (section 13), NSW State Archives and Records may approve standards and codes of best practice for records management for use...

Section 11 of the State Records Act 1998 requires each public office to ensure the safe custody and proper preservation of the State’s records that it has control of. This means protecting, and...

The page provides information and guidance to public offices in meeting their statutory obligations under the State Records Act 1998 for the ‘safe custody and proper preservation’ of State records...

The Strategies for Documenting Government Business: the DIRKS Manual has been archived.  A PDF version of the manual is available from the OpenGov site: ...

Records and information generated through social media can provide value to business and the community and should therefore be well managed in order to maximise this value. Social media use by...

The State Records Act 1998 is designed to:

  • ensure the better management of Government records throughout their existence
  • promote more efficient and accountable government...

This is a short report on an online survey conducted with 166 NSW Government agencies and State Owned Corporations between February and March 2008. The survey sought to identify the nature of...

This is a short report on an online survey conducted with 10 Health organisations between April and July 2008. The survey sought to identify the nature of arrangements and the cost of storing non-...

This is a report on an online survey conducted with 309 public offices in September and October 2010. The survey sought to measure compliance with the first phase of requirements of the Standard...

Between February and March 2013 a survey was conducted with 279 public offices to measure compliance with the Standard on digital recordkeeping and more broadly to assess the...

Many Government organisations use shared service arrangements for a range of common administrative or support tasks. Government policy on shared services aims to promote more effective and...