Recordkeeping A-Z

When you send or receive a text or short message service (SMS) message for work purposes, it is a State record. This means it must be captured, maintained and disposed of in accordance with the...

We reserve the right to cancel or postpone courses due to unforeseen circumstances. We will make every effort to ensure that nominees for cancelled courses are placed on the next available course...

Acknowledgement: This guidance was provided by Denis Comber, based on his experiences as Records Manager at NSW Police.

DIRKS Manual: The tools and tips take the form of case studies, examples, templates, reports and checklists. This advice is for guidance only - all recommendations provided can be adapted to suit...

Tools and tips for: understanding recordkeeping systems; understanding the DIRKS methodology; understanding what you can achieve with DIRKS; using DIRKS to improve compliance...

Education and training opportunities

Education, training and skills development is essential to raise awareness of good recordkeeping across the NSW public sector.
See our advice on...

NSW State Archives and Records offers a number of its courses in partnership with these organisations. Please register for records managment training courses via our partners' websites.

This option continues to be the most common approach for paper records, and may be suitable for certain types of electronic State archives. State Records has issued guidelines on transfer (Section...

These procedures set out how to transfer records that are required as State Archives to the custody of State Records when they are no longer in use. They should be used by public offices that are...

This authority provides approval for NSW public offices to transfer records out of the State for the purposes of storage with or maintenance by service providers based outside of NSW....

Paper-based information is not an absolute necessity in today’s business environment.

Government business today is primarily performed in digital systems, which means that the information...

A thesaurus is a tool that supports the classification and management of records, usually at the file level. In a keyword thesaurus:

  • keywords describe broad business functions
  • ...