Recordkeeping A-Z

When you send or receive a text or short message service (SMS) message for work purposes, it is a State record. This means it must be captured, maintained and disposed of in accordance with the...

Regular monitoring of records management, and an organisation-wide program for information governance (encompassing records, information and data), is beneficial for all public offices.

Education and training opportunities

Education, training and skills development is essential to raise awareness of good recordkeeping across the NSW public sector.
See our advice on...

This tool will give your organisation better visibility of any records you create and keep that are required as State archives. Using this tool will enable you to prioritise the appropriate...

A thesaurus is a tool that supports the classification and management of records, usually at the file level. In a keyword thesaurus:

  • keywords describe broad business functions
  • ...