It is important that NSW public offices identify and address records and information management requirements associated with the outsourcing of Government business functions and activities. Each organisation needs to make adequate provisions in outsourcing contracts so that contractors and service providers make, keep and manage properly records of the Government business that is outsourced.
To provide guidance for public offices on managing records at times of administrative change. The efficient management and transfer of records between organisations will ensure that functions of government can continue to be administered effectively and that the corporate memory of New South Wales is preserved in the records.
This advice should be used when a public office or part of a public office is being privatised.
Here are some practical tips on how to keep records safe and secure when they are in transit.
This page provides practical guidance on the physical relocation of records in any format when you are moving premises.
Many Government organisations use shared service arrangements for a range of common administrative or support tasks. Government policy on shared services aims to promote more effective and efficient service delivery across NSW Government agencies.
This guidance can be used as a reference for:
- the negotiation of contractual arrangements between service providers and public offices
- clarifying the boundaries of public office / service provider responsibilities
- explaining the nature of shared records management services to senior managers to assist in decision making.