NSW State Archives and Records has published a range of leaflets that are designed as resources for public offices.
You and your organisation need reliable information and records to operate effectively. Most organisations have business and recordkeeping systems which automatically create, capture and store records as part of standard business processes. However, there are situations where this does not automatically occur.
This leaflet outlines some common situations where public officials in NSW should make and save records and information into the organisation’s recordkeeping system. Check your organisation’s specific policies and business rules for further guidance.