Clients may request files or boxes via:
The GRR uses secure, unmarked vehicles driven by our own uniformed drivers to deliver requested items to clients.
There are five service levels (priorities) for delivery of records: standard, high, urgent, after hours and regional. We also provide scan-on-demand services.
For information on our charges, please contact the Manager on (02) 9673 1788 or email GRRadmin@records.nsw.gov.au
When you request the return of your records you will receive a copy of the workorder along with the items you requested from the GRR.