Clients may request files or boxes via:
- Telephone: (02) 8805 5325
- Email: firstname.lastname@example.org
- Existing GRRWeb clients may use GRRWeb
Download a (PDF, 583kb) brochure about GRRWeb »
The GRR uses secure, unmarked vehicles driven by our own uniformed drivers to deliver requested items to clients.
There are five service levels (priorities) for delivery of records: standard, high, urgent, after hours and regional. We also provide scan-on-demand services.
Further information about our service priorities and priority zones (PDF, 598kb) »
For information on our charges, please contact the Manager on (02) 9673 1788 or email GRRadmin@records.nsw.gov.au
When you request the return of your records you will receive a copy of the workorder along with the items you requested from the GRR.