Fees and guarantees
- Copy services
- Copy formats
- Copy service guarantees
- Postage and handling
- Free services
- Guarantees in the reading rooms
- Publications service guarantee
- Archives Resources Kit Loan Service
Copy services
Schedule of charges | Indexes Online | Digital copy orders | Urgent copy orders | Payment
Schedule of charges
| In-house copying Services | Charge |
|---|---|
| Black & white photocopies (A4 & A3) | 45 cents per page |
| Print from microform (A4) | $1.00 per page |
| Print from microform (A3) | $2.00 per page |
| Photocopies of large format originals (over A3) | $2.00 per page |
| Duplication of microfilm | $50.00 |
| Digital images | $25.00 first image; $5.00 each additional image |
| CD-ROM | $2.00 per CD |
We may not permit records to be copied if this is likely to result in their damage
Indexes Online
Most photocopy services begin at $25.00 which includes the first entry, the cost of administrative fee and postage/handling. Additional entries vary from $1.50 to $6.00.
If a photocopy serivce is available from an online index you will you will see a 'Tick Box' order option on the search results page. Simply 'tick' your selections, click the 'Submit Order' button at the bottom of the page and follow the instructions. Photocopies are in black and white.
Digital copy orders
The cost is $25.00 which includes the first image, the CD, administrative fee and postage/handling. Additional images are $5.00 each. Digital copies are scanned at the standard resolution of 600dpi. The jpeg files are supplied to you on CD, however, prints of digital images can be provided at an additional charge (plus postage).
Alternatively, you may have specific scanning requirements specifications (we will inform you if we cannot meet these).
- Digital Copy Order for for original records (PDF, 182kb)
- Digital Copy Order form for existing microform (PDF, 182kb)
Urgent copy orders
Urgent orders are completed within one week. A 25% surcharge is payable.
Payment
All prices include GST. Payment may be made by cash, cheque or credit card. We accept MasterCard & Visa. EFTpos facilities are available in the reading rooms. A $10.00 minimum applies to each EFTpos and credit card transaction. A receipt will be issued for all purchases.
Cheques or money orders should be made payable to State Records.
Copy formats
State Records can provide on site copying for the following formats:
| Format | Examples |
|---|---|
|
Photocopies |
|
|
Copies of microform material |
|
|
Digitisation — colour |
TIF/JPG colour scans of up to 600dpi for the following material:
|
|
Digitisation — black and white |
TIF/JPEG Black and white scans of up to 600dpi of the following material:
|
Remember a poor quality original will produce a poor quality copy
Copy service guarantees
Our turnaround times for copying completed in-house:
| Copying | Times |
|---|---|
| Reading room photocopy orders |
|
| Reader/prints of microform material |
|
| Online copy order services |
|
| Digitisation |
|
| Urgent orders |
|
Postage and handling
|
Number of pages |
NSW/ACT/VIC |
Other States |
|---|---|---|
|
1-35 |
$2.75 |
$2.75 |
|
36-75 |
$3.85 |
$3.85 |
|
76-125 |
$6.60 |
$8.25 |
|
126-250 |
$7.70 |
$10.45 |
|
251-500 |
$8.80 |
$12.65 |
|
500+ |
POA |
POA |
|
CD - standard postage |
$6.00 |
$6.00 |
|
CD - express postage |
POA |
POA |
Express postage is available on request.
Overseas orders - incur an additional fee of $3.65.
Free services
There is no charge for:
- entry to our reading room
- inspection of original & copied records
- applications for readers' tickets
- the use of finding aids, PCs, databases
- assistance by staff, and
- Archives in Brief.
We also supply certified copies of records at no additional charge to that of copying.
While we do not undertake research on your behalf a response to your enquiry will be sent within 20 working days. We will also refer you to organisations that maintain lists of professional researchers.
Guarantees in the reading rooms
Staff assistance
Our reading room staff will offer expert and professional advice on all aspects of your research.
Retrieval of original records
Original (uncopied) records, excepting probate packets, will be retrieved and delivered to you within 30 minutes. Probate packets are retrieved at set times during the day and will be retrieved and delivered to you within 30 minutes of the set time.
Publications service guarantee
We have a number of publications available for sale. See our publications catalogue for further information. We aim to respond to all requests for publications within 5 working days or provide an explanation as to why we cannot fill the order.
Archives Resources Kit Loan Service
Individual items that make up the Archives Resources Kit are available for loan to country libraries that are not Community Access Points.
The charge (including GST) is $14.00 per request plus delivery fee. Material will be sent within 5 working days of State Records receiving a request form.
